We recommend that you point your off-site domain to FASO by changing the name servers to the FASO DNS. For How To, see this FAQ:
Point Your Existing Domain Name via FASO DNS
IMPORTANT INFO ABOUT A DOMAIN EMAIL: |
Please do not change the name servers if you have a domain email. Changing the name servers will interrupt your domain email. Let us know so we can address the actions that are needed to be sure your domain email address continues to function whether you will be using FASO or keeping the email account with your current non-FASO host. |
If you have a domain registered with another provider and wish to use your own DNS Servers (instead of using FASO DNS Servers) follow the steps below.
Note 1: this option is not recommended.***
Note 2: This is one way that some clients choose to retain their existing off-site personalized email account. See this document for additional email options:
How do I use my existing domain if I currently have email on that domain?
Here are the steps:
- Login to your FASO control panel
- Click on Manage Your Domains (left column)
- Click on Click Here to use a domain name that you already own
- Enter your domain in the domain name field
- Be sure to click the drop down arrow to the right of .com if you need to choose a different TDL
(see this FAQ for more info: What TLDs can I use with FASO?)
- Click Go
- Click on Use your own DNS servers instead
(Not Recommended)
- Login to your domain account at your current registrar to make the following changes to your domain:
"Too many redirects" Error
If you end up getting a "too many redirects" error, perform this additional step:
- FASO Control Panel
- click Manage Your Domains (left-hand column, low on screen)
- click Advanced Domain DNS Manager (bottom right corner)
- click Proceed to Advanced Domain DNS Manager →
- click on Edit (to the right of the domain)
- click on Edit DNS Zone Records
- click on Edit Forwarding
- for Forward yourdomain.com -> www.yourdomain.com, select Yes
- Save Changes
*** We do not recommend this option, especially if you plan on using our newsletter software, since you will not have the proper SPF/DKIM records for the email account for sending Artful Mail Newsletters to your subscribers.
09222021