Getting Started

If you are interested in getting started:

•     from FASO control panel
•     click on Prints icon (upper row)
•     click on Request Access to Pictorem Integration button

Doing the above creates a support ticket which alerts our team to enable the POD service on your account. Once it has been enabled you will receive a reply to that support ticket that includes more info on how to proceed.

If you don't have a Pictorem account, here's how to sign up:

• From FASO Control Panel
• Click Prints in the top menu
• Click Sign Up Here link

Once the account is set up on Pictorem, you will need to find your Pictorem User ID.

• Log in to Pictorem (click here)
• Click My Account in the pink menu bar at the top
• Click Account Info 
• Copy User ID 

then back to your FASO Control Panel:

• Click Prints in the top menu
• Enter the Pictorem User ID in the space provided
• Click the button to Enable Pictorem Integration
• Click Save

This automatically connects each of your artworks to the print integration.
To exclude any artworks from the print integration, follow these steps:

Exclude Artworks from POD

If you want to exclude any artworks from the print integration, follow these steps:

• From FASO Control Panel
• Click Artwork icon (upper row)
• Click on an artwork to select
• Click Print on Demand Options for this Artwork
• Turn the button off for Enable printing
• Click Save

IMPORTANT: The prices, printing mediums and size ranges need to be selected in your Pictorem account. 

You do not need to upload your art to Pictorem (unless you wish to Order your own Prints at cost - ***see below).

• Log in to Pictorem
• Click My Account (in the pink menu bar at the top)
• Click Create Your Online Gallery (you do not have to upload any artwork)
• Set your Artist Name
• Click Enable Artist Gallery

This will create a section called My Gallery (My Online Gallery). In this section, you will set up your print prices, mediums and size range.

• Click Set price and choose from one of the four options
• Click save & apply to all

• Click Printing Medium Selection and choose the type of prints you want to sell
• Click save & apply to all

• Click Min & Max Printing Size Selection
• use the slider to select a maximum size range
• Click save & apply to all

Payments

Commissions are paid from Pictorem through Paypal with no minimum amount. To add a Paypal email address:

• Log in to Pictorem
• Click My Account (in pink menu at the top)
• Click Sales History
• Scroll to the bottom of that page
• enter Paypal email address in the Update your email address for payment: field
• Click update

Once sales have occurred, there should be a button to Ask for Payment on the Sales History page. 
Payments are issued 30 days after shipping.

*** How to Order your own Prints at Cost

If you want to order your own prints while logged in to Pictorem, you can order then at cost plus a 15% discount.

You will need to upload the artwork to Pictorem and then make the purchase. You are not allowed to share that link with anyone else.

To purchase prints at cost plus 15% discount:

• Log in to Pictorem
• Click on My Gallery (top row)
• Upload a new artwork or scroll down and click  one that is already uploaded
• Click Order this artwork at print cost (in the black section at the top)
• Select a printing material
• Scroll down to place an order at cost plus 15% discount

You can order from the FASO website, but you will only get the 15% discount. You will not get the wholesale price of the print but you would still get it back in your commission.

NOTE: Artists do not need to upload art to Pictorem unless they want to place orders for their own prints and get the artist discount and wholesale price or if they just want an additional sales channel.

There is also an option to offer Limited Edition prints for works that are uploaded to Pictorem.

Pictorem Shipping Info

Click here for complete Pictorem Shipping Info

Orders are printed in Montreal, Canada with 2 shipping locations.

• Montreal, Canada - for customers in Canada
• Champlain, NY - for US customers

They pack in shipping tubes which are shipped worldwide. 

For framed prints, they only ship to Canada and the USA.

Continental USA or Canada - Shipping is Free

There are more FAQ’s about shipping at the bottom of the page linked above.

For info on the Pictorem terms, returns, etc, click here.

To order a sample kit of substrates, click here.

Pictorem Tips about Image Sizes

• Accepted Format: JPG
• Suggestion: Higher quality compression level
• Max file size: 200MB per file. 
• Don't enlarge your file, don't upscale your image from a smaller resolution. The website will display the maximum print size based on your file resolution.
• If you take a picture of your original artwork, please make sure the image you upload is correctly cropped and you have the same lighting exposure through the entire image.

Image Quality Analyzer from Pictorem

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