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How do I reply to an email in my message log?

To reply to an email from your message log:

  • Open the message in message log
  • Click on the email address to the right of Reply to:
    (just below: Since this message arrived via your FASO website, you'll need to reply via email.)
  • This will automatically open up a ‘Compose Message’ screen in your default email client.

In some cases this may not be your personalized (domain) email account.


If you wish to reply from an email other than your default email address:

  • copy the sender's email address
  • open your email client
  • paste the email address into the "TO" field
  • compose your reply
  • send

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