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Too Many Images for Plan - Overage Charges

Excess Image Fees - How it Works

The Intro and Silver plans limit the number of images you can upload at no charge:

  • Intro: 40 Images included (art and non-art)
    $.25/image/month after 40
  • Silver: 100 Images included (art and non-art)
    $.25/image/month after 100

This includes all images uploaded to your FASO account, whether art or non-art (such as bio photo) and whether they show on your live site or not. If they're in your Control Panel, they count.

Images over your plan's limit will be billed at .25 cents per image per month. The total charge is based on the number of images in your Control Panel on your Next Billing Date.

If you're on Yearly (Silver or Intro)...

... then for any given month that you exceed your image limit, the system keeps track. Overage fees accumulate and are charged on your next yearly billing date

Overage fees max out...

...at $30/month or $312/year (the Gold plan cost, as that includes unlimited images)


Check for Overages

To see if you have any extra fees coming:

  • from FASO dashboard
  • click on your profile picture or initials (upper right corner)
  • select Billing & Subscription

If overage fees are planned, they'll show in the box on the right:

Overage fees also apply to the number of newsletter subscribers:

  • Intro:  First 50 subscribers included
    $.02/subscriber/month after 50
  • Silver: First 100 subscribers included
    $.02/subscriber/month after 100

To Delete Images

Artwork:

  • click Art Portfolio icon (left-hand menu)
  • click Artworks from the drop-down menu
  • click Delete (far right of image)

To use Bulk Editor:

  • click Art Portfolio icon (left-hand menu)
  • select Artworks (from the drop-down menu)
  • select Manage button
  • click Edit all artworks
  • select multiple image by clicking square box on the left of each listing
  • Action button (far right)
  • Delete 
  • Confirm 

Images (Non Art)

  • from FASO dashboard
  • Website and Store icon
  • Files and Images
  • Images
  • to the right of the image, click Delete

Video Thumbnails Count

If you have a video posted on your site, it may have a thumbnail which will count towards your image total.

To check if video thumbnails are possibly adding to your image overage fees:

  • from FASO dashboard
  • Website and Store icon
  • Files and Images
  • Images
  • click Your video thumbnail images

We don't recommend deleting a video thumbnail, unless you plan to remove your video.

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