See a 3-minute video on how to avoid potential upsets by adding your return and refund policy. Be sure to check the laws for your state, province or country on options for returns after a sale.
Note: The artist referenced in the video provided options for the collector and a compromise was reached;
Negotiating can work!
Post your policy on your site as well as at any venue where you sell your work - anywhere that one can buy your art. Make it easy to find & read. It can say "All Sales are Final," "See Terms & Policies" (and have a custom page on your site menu) - whatever works for you.
***Likely exceptions: Galleries or a store with your art; ask about their return policy.
How to Use the Contact Category to Add a Notice on Every Page
Example on Test Site:
(There will not be a purple arrow on your site; that's just to be sure you don't miss the blurb.)

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