To avoid future upsets, learn in 3 minutes how to handle returns and refunds. Bottom line: Check your state's (or province's etc) laws on your options for returns after a sale.
Note: The artist referenced in the video provided options for the collector and a compromise was reached;
Negotiating can work!
Post your policy on your site as well as at any venue where you sell your work - anywhere that one can buy your art. Make it easy to find & read. It can say "All Sales are Final," "See Terms & Policies" (and have a custom page on your site menu) - whatever works for you.
***Likely exceptions: Galleries or a store with your art; ask about their return policy.
How to Use the Contact Category to Add a Notice on Every Page
Example on Test Site:
(There will not be a purple arrow on your site; that's just to be sure you don't miss the blurb.)
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