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How and why do I confirm my email address?

For security reasons, you must confirm your email address. This is a mandatory part of the initial set up of your FASO account.

To confirm your email account:

  • from Site Dashboard
  • click Profile image or Initials (upper right corner)
  • Settings
  • Email Addresses
  • follow the prompt in the Status field 

OR

  • from Site Dashboard
  • Settings (left menu - if you don't see the full options on the left, click the 3 bar menu icon, upper left corner)
  • Email Addresses
  • follow the prompt in the Status field 

If you have two or more FASO accounts, you need to do this on each account via each individual control panel. 

If you are using the same email address on your multiple accounts, once you verify your email address on each account, you will be able to manage them from the Master account.


NOTE:
If your email has not been confirmed, you will not be able to receive a test when attempting to send a newsletter. 
See this FAQ: Not Receiving Newsletter Test

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