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  1. What Happens When Your Free Trial Ends

    A week before your free trial period expires, we send a reminder that your trial is almost over.  To...

  2. Username and FASO System Website Address (subdomain) Explained

    When you initially set up your Free Trial account, you are automatically assigned a username. The username is created...

  3. How do I find my account number?

    To locate your FASO account number: from FASO account control panel click on the gear icon (upper right corner)...

  4. How do I change the email address on my account?

    The primary contact email that we have on file for you in your FASO account, also known as your...

  5. Messages Icon in Control Panel

    At the top right of your FASO control panel you will see an icon designated for Messages. Click the...

  6. How and why do I confirm my email address?

    For security reasons, you must confirm your email address. This is a mandatory part of the initial set up of...

  7. Adding Custom Javascript Code - Code Injection

    This feature is typically used when you are given code from a third-party site that you wish to integrate...

  8. Many Short Visits in Stats

    If you see many short visits to your site in your Analytics, often around 10 seconds each, this is...

  9. Galleries or Groups using FASO

    To use our software for an art group or gallery website, use our  Gold Plan  ($30/month).  We can help...

  10. Second Website: Setup and Log In Info

    How to Set Up an Additional Website Account How you set up a 2nd site is based on one...

  11. Intro Plan Includes Basic Stats Only

    The Faso Basic Simplified Analytics program is available on all FASO paid membership plans.   Detailed Analytics are available...

  12. Add a Simple Hit Counter

    Since we provide Website Statistics on each FASO Membership Plan , we do not offer a basic Hit Counter...

  13. Free Trial Account ~ What's Included, What's Not

    During your free trial, you have access to all of the features of the  Gold Plan , except: Domain...

  14. I am a musician. Can I use FASO?

    FASO specializes in websites for visual artists as opposed to musicians. We are not set up to handle the...

  15. Advantages of FASO ~ What a FASO Website Will Do for You

    You’ve worked hard to create your art. Now you need to present it in the best way online. FASO...

  16. Can I disable the HTML Editor?

    If you have a need to disable to html editing screen, follow these steps: Log in to FASO control...

  17. I am seeing unwanted links and ads on my site. What's up with this?

    FASO doesn't put ads on anyone's website. The most common cause of unwanted ads/links is a computer virus called...

  18. Why don't I have a toolbar on my large text areas?

    There are two reasons you may not see the editing tools at the top of text content area. This...

  19. What has changed? Why do I need to upgrade?

    What has changed? The world of technology is constantly advancing at an amazingly accelerated rate and altering data across...

  20. How do I change the name on my account?

    There are times where it may be necessary to change the name on your account. Here are a few...

  21. Website Security Certificate Error

    If you receive a Website Security Certificate Error when attempting to visit your FASO website, there is no cause...

  22. Add a Custom Browser Icon to Your Site ~ Favicon

    A Custom Browser Icon, a Favicon (favorites icon), is also known as browser / shortcut / website / URL...

  23. Web Browsers Supported by FASO

    Web browsers are very sophisticated these days. Each browser has different capabilities and features. Try different browsers to suit...

  24. Too Many Images for Plan - Overage Charges

    The Intro and Silver plans limit the number of images you can upload at no charge: Intro: 40 Images included...

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