General Set Up Info

Jotform is a powerful online application that allows anyone to quickly create custom online forms. Its intuitive drag-and-drop user interface makes form building incredibly simple, and doesn’t require you to write a single line of code. Using Jotform, you can create and publish forms, integrate them into your site, and receive responses by email.

For assistance in how to use jotform see the Jotform User Guides.

Jotform has many ecommerce options available including PayPal if you wish to offer a Jotform form that collects payments. The payment would be processed via Jotform, not FASO.

Once you have set up your desired form in Jotform, you can obtain the iFrame code so that the form can be embed into your FASO website. 

Click here to see a test page that explains how to add the code on one of our sites, courtesy of Deborah Whytock.

Set up SMTP for a Form

Notification and Autoresponder Emails are core features of Jotform. This allows you to send and receive emails from your form. Within these features, you can use a custom sender email through SMTP. Doing so enables you to send emails through your server, which is beneficial for branding purposes.

See:
How to Set up SMTP for a Form

The prerequisites to setting up the SMTP are the following:

1. SMTP credentials.
   Use the following:
      secure.emailserver.com
      port 465 
      SSL
2. Whitelist Jotform IP addresses. 
   Visit Whitelisting Jotform IP Addresses and Domains to get the list.
   Once you have the list:

• log into your webmail portal
• click hamburger icon (upper right)
• click Settings
• select Spam Settings
• select Safelist Tab
• click Add
• enter domain and or IP address
• click Add
• repeat for each IP address and/or domain name

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