Reset Password using Password Recovery Screen
- click here to go to the Webmail Password Recovery screen
- enter your email address
- click Continue
- follow the prompts to Verify
- enter a New Password
- Confirm Password
- hit Reset Password
Reset Password from Control Panel ~ 2 Options
- Log in to your FASO Control Panel
- click Email icon (top row)
- click Reset Password (just below the email address)
-
Option 1
- click on the email account where you want the reset link sent
- check your email
- click the 'reset password' link in the email
---------------------- OR ----------------------
-
Option 2
- Click here to add and confirm another non-FASO Email Account where you can receive a password reset link.
- click Add an Email
- enter your non-FASO email in the box
- click Save
Next screen that pops up will read as follows:
Thanks for submitting a new email
We have sent the confirmation link to [ you@gmail.com for example ]
Please check your email at [ you@gmail.com ] and click the link to confirm this email address
(It can sometimes take a few minutes to arrive)
- go to [ you@gmail.com ]
- click the link in the email to confirm [ you@gmail.com ]
- go back to FASO Control Panel
- click Email icon (top row)
- click Reset Password (just below the email address)
- click on the newly confirmed email account - we will send the reset link to this newly confirmed email address
- check your email
- click the 'reset password' link in the email
Change Password by Logging into Email
If you know the current password and can login to your email account follow these steps:
- login to email account (from FASO control panel or from webmail link)
- click Hamburger Icon (3 horizontal bars), upper right corner
- click Settings
- click Security
- click Change Password
- for Login Credentials, click Change it Now button
- enter Current Password
- enter New Password
- Confirm New Password
- Save
Password Requirements
- Must be at least 8 characters long
- Must contain 3+ of the following:
- Uppercase letter
- Lowercase letter
- Number
- Special character or space
Examples of email account passwords are:
FASO39go
#faso411
faso27GO!
11172021