There is an issue when using Mojave (MAC's newest Operating System) with Safari (MAC's standard web browser) when attempting to set up a new domain email account from the FASO control panel.

The control panel will not display the email options menu and you'll be prompted to you log back in to your FASO account.

Our dev team is aware of the issue and are working to resolve it as soon as possible.

Until the issue is resolved, we recommend that you use a different web browser such as Chrome or FireFox to set up the email account.

If you still have a problem setting up your email please let our support team know. We'll be happy to set it up for you.

You can then reset the password once the account has been established.

You can also try going to this link after you log onto your FASO account:
https://data.fineartstudioonline.com/mail/setupfasomail.asp

A note of interest:
It is important to understand that despite how excellent web browsers have gotten, every internet browser comes with its own particular capabilities, features and challenges. FASO developers are constantly monitoring and working with functionality across the board for all browsers and devices used to access the internet in this amazing and constantly changing world of technology.

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