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Sales and Customers

  1. Get Info about Your Sales, Customers, and Contacts

    Sales and Customers The Sales and Customers screen offers you a way to see your completed sales plus:  Selling date...

  2. Add a Discount Code for Artwork Purchases

    Offer a code to customers for a discount - whether for being a subscriber, for hard times or a...

  3. Email Notification of Purchases

    When an artwork on your website sells, FASO sends a notification to your admin email address.These emails include helpful...

  4. Offer your Work for Sale in the Daily Art Stream

    When you upload artwork to your FASO account, the last uploaded piece of the day gets featured in the...

  5. Sold Works Show as NO LONGER AVAILABLE

    If an Artwork's Availability is set to Sold, the FASO Shopping Cart will detect that fact - whether the...

  6. Mobile Shopping Cart - Improved, Optimized

    We've launched an improved eCommerce shopping cart that looks great whether on desktop computers, smartphones, iPads or other tablets....

  7. Newsletter Sign-Up During Checkout

    During the checkout process, buyers can join your newsletter mailing list by selecting the option, Please subscribe me to...

  8. Does FASO take a commission on sales?

    Artwork sales are between you (the artist) and Paypal or Stripe . FASO takes a commission on Video sales...

  9. Does my physical address have to be printed on eCommerce sales and/or shipping labels?

    1. The  Customer Purchase Confirmation email does NOT include your address.See FAQ: Email Notification of Purchases 2. A return...

  10. Make an Offer

    This feature allows your buyers to Make an Offer on works (that are available for sale.) Enable from FASO...

  11. Breakdown of an Art Scam

    While there may be some slight variations almost all scams follow a pattern.  Here is an example of an...

  12. This item is a unique original and is also in another customer's cart.

    The message This item is a unique original and is also in another customer's cart.  will show up in...

  13. Stripe or Paypal Sale?

    If a sale is via Stripe, the word stripe will be displayed twice in the Notification of Sale -...

  14. How to Issue a Refund in PayPal or Stripe

    PayPal: Log in to PayPal Click Activity Click All Transactions Under Transaction Type, click Payments Received Find the transaction...

  15. New Sales Report (2024)

    The Sales and Customers screen offers you a way to see your completed sales plus:  Date of Sale Buyer's Name...

  16. The Importance of a Return / Refund Policy

    It is highly recommended that you post a refund policy on your website. If you are selling at art...

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